COOKIE POLICY AND DISCLAIMER

 

The General Data Protection Regulation (GDPR), which comes into force on May 25th, 2018, aims to protect your fundamental right to privacy and the protection of personal data. This regulation affects any entity (including websites) that processes your personal data. 

 

WHAT TYPE OF INFORMATION DOES LIVINGLIGHT CANDLES COLLECT 

 

Living Light Candles collects and safely stores the information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and any purchase history that is made through our website. We may use software tools to measure and collect session information, including page response times and the length of visits to certain pages. We also collect personally identifiable information (including name, email address and communications); payment details (including credit card information but we do not hold your credit card numbers or security codes). We will also hold on record any comments, feedback, product reviews, recommendations, and personal profile if one has been created. 

 

HOW DO WE COLLECT YOUR INFORMATION

When you conduct a transaction on our website, as part of the process, we collect the personal information that you give to us such as your name, address and email address. Your personal information will only be used for the reasons stated above. It will only be used for your transaction. Your details will never be given to any third-party organisations apart from our website platform (wix.com). As an extra safeguard, your information is always encrypted and is kept strictly confidential. 

 

WHY DO WE COLLECT YOUR INFORMATION 

 

We collect such non-personal and personal information for the following purposes:

 

* To provide and operate the Services;

 

* To provide our users with ongoing customer assistance and technical support;

 

* To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

 

* To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our respective services; 

 

* To comply with any applicable laws and regulations.

 

HOW DO WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION 

 

Living Light Candles is hosted on the Wix.com platform. Wix.com provides us with an onlineplatform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com will always store your data on secure servers behind a protected firewall. All direct payment gateways offered by Living Light Candles and Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, Discover and PayPal. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

HOW DO WE COMMUNICATE WITH YOUR SITE VISITORS 

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email or through our newsletter if you sign up with Living Light Candles for this purpose. You always have the option of unsubscribing from these services which can be done by clicking on the unsubscribe link at the bottom of the relevant newsletters. 

 

THE RIGHT TO BE FORGOTTEN 

 

If you wish to have your details removed and deleted from Living Light Candles, you need only ask. If you send this request to us and wish to have the right to be forgotten we will remove your details and contact information from our files. In these circumstances, we will comply with any request, unless we need to retain certain information as a matter of law, such as transaction details. We will always remove as much information as we can, and you will not be contacted again. 

 

DISCLAIMER

 

For legal reasons, you agree to indemnify me from all liabilities & any expenses including lawyer’s fees arising from such claims based on your purchases. All items are made according to UK laws regarding the use of soy wax in candles and cosmetic grade fragrances. Living Light Candles makes no claim as to the effectiveness of any of our metaphysical candles or product purchased from this website. If you suffer with any health concerns which specify that you must not use candles but you choose to purchase one to use in your home, you cannot hold Living Light Candles accountable for any adverse health issues that may arise from the use of our products. By accessing our web site, you agree not to redistribute the information found therein. We shall not be liable for any damages or costs of any type arising out of or in any way connected with your use or misuse of our products